Terms of service

Return and refund policy

Due to Covid-19, we really can not take any returns for masks that are used or  breathed through. We sincerely hope for your understanding. Before you return your masks, please contact us first: sales@betterlifemart.com.

Returnable: All masks which are unopened are accepted for 100% refund, no restocking fee. All returns should be sent back within 30 days in the new and unopened original 3M package. Customers pay the return shipping cost.

Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.

If you paid by PayPal,  the refund will directly go back to your PayPal account. 

For International orders, If you cancel your order before shipping, you can get a full refund. Please contact us first to check your shipping status: sales@betterlifemart.com;  If you cancel your order after shipping or return your products, we do not refund for the international  shipping or freight charges on any international orders or returns.

 Shipping and handling 

Orders will be shipped via DHL, UPS, FedEx, or USPS.  The masks shown in stock on our website will be shipped out immediately after our customer places the order. Shipping time is around 2-5days. Normally, our clients get their shipped order within 3 days. Everything is shipped from our Nevada warehouse.  All our masks are shipped free within the United states.

For International orders: shipping time depends on which international shipping service you chose.  Overseas additional shipping cost with International shipping discounts.

 

If the product is not in stock, the lead time is around 5 days. 

 

 Changes to or cancellations of order

If you change your mind about your purchase, you have the option to cancel or change your order before shipment. Please contact us via email  sales@betterlifemart.com for  your order shipment status first.


Payment 

All payments are handled by PayPal or Shopify payments.

   Accepted payments

Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud.


Tax

All our store products , Customers do not need to pay tax 


The Privacy Policy 

Better Life Mart takes your privacy seriously, Your privacy is important to us. 

You may give us your information when you:

  • Purchase our products;
  • Create a user account on our website;
  • Subscribe to our publications;

Our shopify store security system protects  your information

  Our store Better Life Mart  powered by Shopify is PCI compliant by default so you can keep payment info and your personal information  safe. Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify. Feel protected with every transaction.